FAQ’s
Ask the Captain
Everything you need to know before coming aboard.
Can you accommodate special dietary or accessibility needs?
Absolutely. We work closely with hotels, airlines, and tour operators to ensure all dietary restrictions, mobility considerations, and medical requirements are addressed in advance of your trip.
How far in advance should I book your services?
For the best availability and rates, we recommend reaching out at least 3–6 months before your desired travel date. Last-minute requests are possible, but options may be limited during peak seasons.
What is your cancellation policy?
Our planning fees are non-refundable once an itinerary is confirmed, but we negotiate flexible terms with suppliers whenever possible. Comprehensive travel insurance is strongly advised to protect your investment.